Ordering a Rod

As we strive to build the best rods in the industry and push to have solid customer service to backup our products, we are offering a simple idea of how figure out which rod you should order and information in our building process.

Contacting a Tuned Up Custom Rods sales representative for more options is a great way to get more information/application of a specific rod. By listening to your needs and fishing techniques, our 4 dedicated representatives will work very hard to make sure to match you with a rod to fit your fishing specifications . If you do call a representative please be patient during the winter season, it is our busiest time of the year. Please remember to leave a voice message if we may not answer phone calls immediately. We will try to reply to you in a reasonable amount of time. Also, holidays and weekends can and may extended our replies.

Most representatives check email quite frequently, which is a another great way of communication to get some answers. If you do order a rod from a representative, please contact the same representative if changes are needed to an order.

Ordering online is a easy and convenient way to place you order for a  custom rod. You will get a confirmation and order number when your order has been processed.

The rod building process:

  • First week- prep and gluing of handle(s) and attaching guides
  • Second week-  Wrapping guides, custom or standard stock color thread
  • Third week-  finishing process, color sealing and clear coating thread and guides
  • Fourth and Fifth weeks-  Shipping/transit time, which at times can take up to a week.

 

Please be aware, an order does not get updated throughout the build process, and our build times are at 4-5 weeks.