Warranty

Tuned Up Custom Rods Warranty:

“Five-Year Common-Sense Warranty”

If your rod becomes unusable due to breakage, warping, handle issues, or other reasons, you may be covered by the Tuned Up Custom Rods Five-Year Common-Sense Warranty. This warranty covers any defect in your rod caused by the manufacturing process or defective materials. If you believe your rod has suffered from a manufactured defect, you will be responsible for: completing a Warranty Claim Form, shipping ALL original parts or pieces to Tuned Up Custom Rods at your cost (3050 Coon Rapids Blvd NW, Suite 122, Coon Rapids, MN 55433), and submitting your rod to inspection by the Tuned Up Custom Rods Staff. You may also present your rod in person to our shop if you prefer. If it is determined that your rod suffered a manufactured defect, a replacement rod of same model, dimensions, colors, and handle will be built and shipped back to you. Normal build times of 3-5 weeks will apply. If you wish to modify your new rod in any way, additional costs may apply. If a rod of equal specifications is available at the time, it may be shipped sooner. The decision of defect is solely up to the Tuned Up Custom Rods Staff. This warranty is valid for Five Years from the purchase date of your rod.

5 Year Warranty Claim Form

No Questions Asked-Accidental Breakage Warranty”

We know that accidents happen, and we know how it feels to be out of a tool that you rely on. We want you to be on the ice with a Tuned Up Custom Rod in your hands. If for any reason, your rod breaks or becomes unusable (stepped on, closed in a case, tip melted on a heater, stored under load, jig reeled into the top eyelet…. You name it, we’ve seen it) we offer a No Questions Asked Accidental Breakage Coverage. Simply ship your all pieces of your rod back to us at your cost (3050 Coon Rapids Blvd NW, Suite 122, Coon Rapids, MN 55433) and a replacement rod of same model, dimensions, colors, and handle will be built and shipped back to you for a flat $50 fee. You may also present your rod in person to our shop if you prefer.

No Questions asked Warranty Form

Rod Care Tips and Best Practices:

A Tuned Up Custom Rod is an investment, and one that will last a long time if properly cared for. We strongly recommend the use of a hard-sided rod case (Otter, Scheels, Etc.) for storage and transportation. If you use a soft sided case, consider not using a rod sock. The tend to catch the tip and lead to breakage. Never store your rod under load. This will lead to warping. We recommend using the hook keeper, Never reel your lure into the top eyelet, it leads to rod breakage. Fish houses are small confined spaces, know your surroundings. Heaters are notorious rod breakers. When a rod touches a heater is creates a weak spot that might not be visible. Often the next hookset leads to a rod folding in half. Use of rod holders helps eliminate this problem.

Warranty August 14, 2014